Free shipping on all orders
Your Own Words
Fast shipping, sweaters keep you warm and are good quality.
Such a lovely shopping experience. I found a few beautiful pieces during the Revival Sale and couldn’t be happier with my choices
Great customer service! Wanted to change the color of my sweater and it was no problem!
Great quality and fast delivery. The Revival Sale made it even better!
Really happy with my purchase. The pieces feel comfortable, look great, and are so easy to wear.
Bought these pants, comfortable and elegant. I wore them all day and they felt great from morning to evening.
My order arrived quickly and well packaged. The shoes are comfortable and stylish, exactly what I was looking for.
Our Family's New Chapter
For years, we’ve built this store together as a family, putting our time, care and heart into everything we do.
Recently, rising costs and challenging months have made it harder for our small family business to keep moving forward. That’s why we’ve started our Revival Sale.
Every order supports our family, helps us keep our store going and brings us one step closer to a fresh start.
If you’d like to support our small family business, now means more to us than ever.
With love,
Our family ❤️
Our Promise To You
I.
Carefully selected.
Every piece is selected with attention to quality, comfort and timeless style.
II.
30-day returns.
Not quite right? Return your order within 30 days for a simple and straightforward return.
III.
Here when you need us.
Questions about sizing, your order or a return? Our customer care team is happy to help.
Frequently Asked Questions
Do you offer free shipping?
Yes, we offer free shipping on every order. All orders include Track & Trace, so you can easily follow your package and stay updated on its delivery.
What if I’m unsure about sizing?
If you're unsure about the fit, we recommend choosing a size up. This will give you a more comfortable fit, and you can always return the item if needed.
Still unsure? Our customer care team is happy to help. Contact us at support@thewaverlyfamily.com and we’ll help you find the right size.
How can I return my order?
You can request a return or exchange within 30 days of delivery. Simply email us at support@thewaverlyfamily.com or reach out through our Contact Page, and our customer care team will guide you through the return process.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with your tracking information. You can use these details on our Track Your Order page to follow your package and check the latest delivery updates at any time.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay and Shop Pay. Every payment is processed over a secure, encrypted connection.
Can I change or cancel my order?
Send us a message as soon as possible. As long as your order has not shipped yet we can still change or cancel it for you.
Free Tracked Shipping
We offer free tracked shipping for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.
30-Day Return Guarantee
Shopping online should feel simple and safe. If your order is not the right fit or it is not quite what you expected, you can contact us within 30 days. We will guide you through the return process and help you find the best solution.
No stress, no complicated steps.
100% Secure Payment
Your payment information is handled securely.
You can pay safely with credit card, Apple Pay, Google Pay and Shop Pay. We use trusted payment providers to keep your details safe from start to finish, so you can place your order with confidence.